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FAQs

Ingredients

Our proprietary blend, composed of Turmeric, Ginger, Dandelion, and Milk Thistle, is clinically proven to support the liver. When taken daily, +80% of participants showed a positive impact on ALT, AST, ALP, and GGT levels after 3 months.† We also thoughtfully selected our botanical ingredients. Our curcumin is 24x more absorbed by the body than standard curcumin.*^

†Based on a 3-month, randomized, double-blind, placebo-controlled clinical study.

^24x more bioavailable at 300mg than turmeric 95% at 1500mg (over a 24 hour period)

Zodrax is not intended to diagnose, treat, cure, or prevent any disease or condition.

Zodrax for your Liver® is formulated with carefully selected botanical ingredients and extracts, and is clinically proven to support the liver. When taken daily, more than 80% of participants showed a positive impact on ALT, AST, ALP, and GGT levels after 3 months.*†

†Based on a 3-month, randomized, double-blind, placebo-controlled clinical study.

We have formulated "Zodrax for your Skin" keeping in mind the importance of skin health as you navigate your daily routine. Ingredients like Amla and sea buckthorn (rich vegan source of Omega 3,6,7,9) have antioxidant properties that help your skin.* Another ingredient Centella asiatica is a herb that helps promote collagen production in your body naturally.* This builds up your body's natural reserves instead of consuming collagen (usually derived from animal fats). Consuming collagen in any form has not proven to show any long term benefits in improving skin.

Yes. All of our products are vegan.

"Zodrax for Immunity" is formulated with nutrients intended to support a healthy, functioning immune system. All the ingredients have a function specific to maintain or promote immune health. For more information on each ingredient and its function click here.

Orders

You can shop for all of our products online here for a one-time purchase or subscription, and in select retail locations across the US.

If you need to change or cancel your order, please email us at contact@zodrax.com. We will try our best to accommodate the changes you need to make to your order, but a revision depends on whether the order has been shipped. We will honor any change or cancellation requests if the order has not been shipped at the time of request.

Zodrax accepts Visa, Mastercard, Discover, and American Express. We also offer payment via PayPal, Apple Pay, and Google Pay. We do not store or have access to the card information in your account. We do not accept checks, money orders, gift cards, or link routing numbers to your account.

This can happen for a variety of reasons. If your check-out is unsuccessful at first, using a different browser or device should resolve the issue. If you still find trouble submitting your order, take a quick look at the following tips:

1) Double-check your card details (expiration date / CVV code)
2) Re-enter card details if it was previously saved

Still stuck? Shoot us an email at contact@zodrax.com with details about what exactly is happening and we will be happy to help!

For more information please reference our refund policy here

For more information please reference our refund policy here

No, we do not condone the resale of our product on such websites, including Amazon, and are doing what we can to prevent unauthorized resale. For any issues caused from purchasing our product(s) from a 3rd party website, please contact the unauthorized reseller directly.

Shipping

We ship to all addresses in the US that are USPS-verified addresses, as well as addresses in US territories that are verified.

We don't yet ship internationally, but make sure to follow us at contact@zodrax.com for updates as we work to expand internationally.

Yes! Email us at contact@zodrax.com if you have any trouble inputting yours at checkout and we'll get you set up.

Zodrax is just as tough as you are and can stand in the sun up to 100 degrees. We still recommend keeping it away from heat since it's best enjoyed at room temperature or chilled!

Yes, we offer FedEx 2-Day shipping that will arrive in 2 business days.

Expedited shipping costs $9.99.

No, you will only receive expedited shipping on your first order. All recurring orders will ship through free ground shipping in 4-6 days.

Yes, we offer free ground shipping on all orders.

Product questions

Our manufacturers are certified organic and cGMP certified and are regularly NSF audited.

Zodrax is FDA compliant and is manufactured in an FDA registered facility. Zodrax does not require pre-approval from FDA prior to marketing.

Heavy metals are naturally occurring in water and soil, they can uptake in the roots of plants along with other nutrients. Our products have been tested to ensure that they are in accordance with regulations and our standards.

Yes. All our products are vegetarian and vegan.

Yes, all of our products are non-GMO.

All our ingredients are certified Kosher and are blessed by the Atlanta Kashruth Commission.

Zodrax for Cholesterol

Zodrax for Cholesterol is made up of clinically-studied ingredients that help maintain healthy cholesterol levels, promote a healthy heart and improve fat metabolism to ensure the proper utilization of stored and incoming lipids, and help restrict the absorption of fat from food.

To maintain healthy cholesterol levels, we recommend taking Zodrax for Cholesterol at least 1x daily. If you're interested in supporting long-term heart health, take Zodrax for Cholesterol 2x daily.

It is completely fine to take Zodrax for Cholesterol at any point of the day, though we do recommend that you take it before or after your morning and evening meals to better facilitate the absorption of active ingredients.

You should expect to see results after using Zodrax for Cholesterol daily for a minimum of 60-90 days.

Zodrax for Cholesterol was made for those looking to support heart health by maintaining healthy levels of cholesterol*.

Zodrax is meant to be incorporated into your daily routine, and is more effective when taken regularly! Clinical research shows that making continuous, healthy lifestyle changes is the best way to maintain healthy cholesterol levels, and our subscriptions are designed to help you make progress towards better heart health.

By subscribing to Zodrax for Cholesterol, you'll also be saving 15% compared to regular orders. Our subscriptions are completely customizable - pause, skip, cancel, or swap your subscription at any time by reaching out to our customer support team at contact@zodrax.com, or by logging into your account and making changes directly.

While all of our Zodraxs are typically safe for anyone to drink, we recommend consulting with your doctor before consumption for any specific drug interaction questions you may have.

Yes, you may take Zodrax for Cholesterol if you are also taking Zodrax for Your Liver. However, we recommend spacing the doses out with a minimum of 4 hours of time between the two products.

Usage

We recommend consulting with your doctor before consumption.

All our products can be used daily, to help support an ongoing need, or sporadically, to relieve occasional discomfort. For specific guidance on how to use Zodrax, please refer to the directions for use.

No it is not necessary and can be consumed at anytime of the day. Please refer to the product pages or the back of your Zodrax bottle for directions for use.

We recommend consulting with your doctor before consumption.

We recommend consulting with your doctor before consumption.

Our products have a shelf life of 24 months from the date of production. Please refer to the Best By date stamped on the bottom of your bottle.

We recommend that individuals consult their child's healthcare practitioner to determine whether any dietary supplement use, including Zodrax, is appropriate.

Packaging

All our packaging is 100% recyclable. Please re-use the packaging. Our glass bottles make for the best storage in spice cabinets or if you're into arts and crafts, the bottles can store art material too. Our environmental impact is important to us, and we are working towards becoming even more sustainable in the form of a compostable and re-usable packaging identity. Stay tuned for updates on this front!

The bottles are made of glass and caps are made of aluminum. Both of them are 100% re-usable and recyclable.

The bottles are shipped in eco-friendly corrugated boxes.

Subscription

Whether you want to change the quantity of your subscription or pause a delivery, all you need to do is simply log into your account page. Be sure to make any changes before the ‘changeable date’ -- the date your order will be shipped. You also can contact us at contact@zodrax.com and we will take care of it as long as the order has not shipped.

The card linked to your account is charged on a regular schedule in accordance with your shipment cycle.

Security & Privacy

Please reference our Terms and Conditions and Privacy Policy . Should you have additional questions, email us at contact@zodrax.com.

HSA/FSA Overview

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified health expenses. These accounts are usually set up and managed by an HSA or FSA administrator, and you should have access to said HSA/FSA administrator through your employer (ask your HR department!).

HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year.

Unfortunately, HSAs and FSAs are not available outside of the US, and self-employed individuals (who do not have an HSA from a previous employment) do not qualify for HSAs or FSAs.

Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual practitioners who evaluate customers' eligibility and issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on legitimate medical expenditures.

Truemed is backed by best-in-class investors, including functional medicine pioneer Mark Hyman and founders from Thrive Market, Eight Sleep and Levels.

What does Truemed look like in action?

Reimbursement flow video walk through

Payment integration flow video walk through

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $3,850 pretax to their HSA per year, or $7,750 for a family (plus an additional $1,000 if you are at least 55 years old). Individuals can contribute up to $3,050 pretax to their FSA per year (with an additional $500 in employer contributions allowed). Almost every qualified individual will save between $1,000 and $2,000, depending on their state and tax rate.

In order to determine whether certain products or services are legitimate expenses for treating, mitigating, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is called a “Letter of Medical Necessity.”

Using your HSA/FSA funds on eligible products or services sold by Truemed's partner brands can result in significant savings. HSA/FSA accounts allow you to use pre-tax dollars to purchase products and services to treat, mitigate, or prevent the specific medical conditions that you have been diagnosed with.

Unfortunately, Truemed's services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!

Unfortunately, Truemed is currently only available in the United States.

HSA/FSA Process

Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.

If you prefer to use your regular credit card, you are welcome to do that and we will send you instructions for how to submit for reimbursement from your administrator. Check out this article to get a comprehensive understanding of the reimbursement process.

Generally it takes 24-48 hours. If you aren't seeing your letter in your inbox, check spam, then reach out to us at contact@zodrax.com for help!

If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.

HSA/FSA Account Questions

You can occasionally request a split invoice from the merchant that you are making a purchase from, but like your normal bank account, you generally need to have the funds to cover the purchase to avoid a rejection.

Please contact us at contact@zodrax.com so we can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator's form.

For most Americans, open enrollment is in the last four months of the year. Simply elect to increase contributions to your HSA or FSA during this time and you can begin shopping with Truemed merchant partners. Starting on January 1st, qualified individuals will be able to spend their entire HSA or FSA amount on products that a licensed practitioner recommends to treat, mitigate, or prevent a specific, diagnosed medical condition. These funds will be pulled from your paycheck, prior to tax withholding, by your HSA/FSA administrator in equal installments through the year.

Etc.

Please reach out to us at contact@zodrax.com, and we'll make sure to get back to you right away.

Currently, Zodrax only supports wholesale orders of 96 units/SKU and over. You can fill out the wholesale form here. Or alternatively, please reach out to us at contact@zodrax.com, and we'll make sure to get back to you within 24 hours.

Don't see your question here? Please email us at contact@zodrax.com with any question, concern, or service we can assist you with. Our service hours are 9am-8pm PST Monday to Friday. Please allow 1 business day for a reply.